IT Solution Singapore, Hiring for IT Sales Manager, Network Engineer, Service Helpdesk and Systems Engineer

IT SOLUTION SINGAPORE

Career Opportunities at IT Solution

We are Hiring Now. We Want You!

We are growing quickly and are looking for bright individuals who thrive in a fast-paced work environment. We look for good communicators who can articulate their ideas and understand the big picture surrounding the IT business. If you are energetic, dedicated and passionate, IT Solution wants you. Enriched your learning experience at IT Solution, explore career opportunities in technology, sales, marketing and more.

In Singapore, the choice is clear: for the best in IT Solution, you need IT SOLUTION, the leader in cost-effective IT solutions. With IT SOLUTION, you are assured of results that exceed your expectations at a price that will make you smile.

IT Solution is a leading Singapore-based firm that provides one stop IT solution for your business. Our head office is conveniently located in Novena - the center of Singapore's Island.

When it comes to choosing the right IT services provider, you deserve a company that offers tailored, cost-effective and friendly service with a reputation for delivering exceptional results. You deserve IT Solution!

We have various open positions and are looking for partners and associates who can be part of our dynamic team. We're committed to help you grow and succeed. Be a part of IT Solution's dynamic team of professional IT specialists and business managers

IT SALES MANAGER

Job Responsibilities:

• Prepare proposal and recommend systems, networking, storage and security solutions
• Manage promotion and sales
• Negotiate with suppliers for purchases and Operations Team for project deployment
• Explore new sales channel
• Build sales pipeline and report weekly sales progress to Director
• Occasional travelling to client's site may be required
• Attractive remuneration, performance bonus and commissions

Job Requirements:

• Minimum 3 years of relevant experience in IT server/storage and security equipment
• At least a Diploma or Degree in IT/Business Studies or equivalent
• General Knowledge on IT systems, products and technology
• Sales driven, resourceful, analytical, independent, meticulous and customer service oriented

NETWORK ENGINEER

Job Responsibilities:

• Perform day-to-day network operation for the Network Infrastructure and Network Equipment, including performance monitoring, bandwidth monitoring.
• Perform timely and accurate update to the Documentation of the Network Infrastructure inclusive of network diagrams, equipment configuration, architecture and designs
• Work with customer to perform testing and preventative maintenance according to the schedule
• Perform cabling asset management and maintain network physical and logical drawings especially during cabling-related IMAC.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Perform Network IMAC request including updating documentation
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Provide proactive incident reports for all network problems, faults, events within 24 hours
• Respond to all fault calls inclusive of emails and other forms of communications for network related issues and problems reported
• Escalate the problem to the next level if it cannot be resolved within the specified time as agreed with the customer
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment

Job Requirements:

• Candidate must possess a relevant IT Diploma qualification
• CCNA / CCNP certification is a must
• 2-3 years of network working experience
• Willing to take on shift work

DESKTOP SUPPORT ENGINEER

Job Responsibilities:

• Provide 1st to 2nd level desktop support for end-users
• Handle users' request promptly and efficiently
• Perform installation, configuration, migration, upgrading and maintenance of desktop PC, OS, application software and related IT peripherals
• Manage hardware & software requisition as well as the inventory for all IT equipment
• Any other ad-hoc duties assigned

Job Requirements:

• Min 1 year of working experience in IT industry
• Knowledge in Microsoft Exchange / Linux an advantage
• Nitec / Diploma in IT, Computer Engineering or Computer Science
• Willing to take on a 1 year contract
• Willing to travel or be deployed to projects
• Resourceful, creative and possess good customer service skills

SERVICE HELP DESK AGENT

Job Responsibilities:

• Provide assistance to incoming calls from Customers
• Coordinate service orders to field engineers through in-house system
• Document issues and ensure records are updated
• Follow-up with outstanding issues
• Ensure all other ad-hoc duties assigned by supervisor are completed

Job Requirements:

• Diploma / A Level / Nitec in any field
• 1-2 years of experience in call center / customer service field
• Meticulous, detailed and able to work in a fast paced environment
• Willing to work shift hours
• Good team player

SYSTEM ENGINEER

Job Responsibilities:

• Perform onsite and remote troubleshooting for problems isolation for hardware, software, network and storage systems
• Maintain both internal and external documentation and keep information updated at all times
• Manage, administer and maintain servers
• Provide technical support to end users
• Affirm to customer support Service Level Agreements
• Any other ad-hoc duties assigned

Job Requirements:

• Diploma or degree in Computer Engineering / Computer Science
• Microsoft Certified System Expert (MCSE) certified preferred
• Min 2 years of server and network administration experience
• Able to handle end users professionally

TO APPLY EMAIL CV/RESUME to: info@itsolution.com.sg